Support Overview



Technical Support


NexTech boasts a reliable and capable team of Technical Support Specialists, ready to assist clients with their technical issues while exercising the highest quality of customer care. Our dedication to making sure your practice is using NexTech to the furthest extent of its capabilities is a top priority.

When clients call our toll-free support line, they can expect:

• Prompt response time from a live Technical Support Specialist
• Remote connectivity to your system to provide accurate troubleshooting
• A constantly updated tech file to help track any glitches
• Follow-up calls to ensure the problem has been permanently resolved




Contact Support by Phone



Hours of Operation


North America (Toll Free):

East Coast and Midwest states
(866) 654-4396

West Coast and Central states
(888) 417-8464

International (direct dial to U.S.)

+1 (813) 425-9270
+1 (937) 438-1095

Support by email
  Monday – Thursday
7:00 a.m. to 8:00 p.m., EST

7:00 a.m. to 7:00
p.m., EST

Saturday – Sunday
Emergency support only for login issues – please email On-call Tech Support will respond between 9:00 a.m. and 5:00 p.m.


Allow Support to connect to your system remotely


Email Support

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