Nextech boasts a reliable and capable team of Support Specialists, ready to assist clients with their technical issues while exercising the highest quality of customer care. Our dedication to making sure your practice is using Nextech to the furthest extent of its capabilities is a top priority.

When clients call the Nextech toll-free support line, they can expect:

  • Prompt response time from a live Support Specialist
  • Remote connectivity to your system to provide accurate troubleshooting
  • A constantly-updated tech file to help track glitches
  • Follow-up calls to ensure the problem is permanently resolved

Contact Support by Phone

 

Hours of Operation

North America (toll-free):

East Coast and Midwest states
(866) 654-4396

West Coast and Central states
(888) 417-8464

International (direct dial to U.S.)
+1 (813) 425-9270
+1 (937) 438-1095

Support by email
Support@Nextech.com

Allow Support to connect to your system remotely.

 

Monday – Thursday
7:00 a.m. to 8:00 p.m., EST

Friday
7:00 a.m. to 7:00 p.m., EST

Saturday – Sunday
Emergency support only for log in issues – please email
Support@Nextech.com. On-call Tech Support will respond between 9:00 a.m. and 5:00 p.m.

Holiday Closures:

New Years Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas, New Years Day