Server |
Minimum Required |
Operating System |
Windows 2016 Server 64 bit or Windows 2019 Server 64 bit |
Remote Access (for support) |
Remote Desktop connection directly into server strongly recommended. Firewall exceptions should be made to allow outbound ports 5500, 5900, and 5901 for Nextech Technical Support to connect to workstations. |
SQL Server |
SQL Server 2016 64 bit (Standard Edition or higher highly recommended for 15+ Nextech Licenses or NexEMR. Not provided by Nextech.) **Ensure you work with your SQL License Provider to buy the appropriate SQL license to match the required hardware below. |
CPU |
Quad Core |
RAM* |
8GB + 256MB times per workstation/user |
Hard Disk |
1TB or more [Digital imaging greatly increases hard drive needs] |
External Backup |
Office is responsible for daily automatic backups of entire server with offsite backups weekly |
Local Area Network (LAN) |
1 gigabit minimum |
Wide Area Network (WAN) |
Requires 100 kb of network and internet bandwidth per user to function. If you are using other applications such as VOIP, payroll, accounting, video, email services you need to ensure you have reserved at least 100 kb per user for Nextech’s application use. Must use RDS from remote locations. |
*Due to memory usage issues, running an Exchange Server on the same server as the Nextech SQL Server is NOT recommended.
Server |
Minimum Required |
Operating System (*1) |
Windows 2016 Server 64 bit or Windows 2019 Server 64 bit, with Terminal Services Client Access Licenses |
Remote Access (for support) |
Remote Desktop connection directly into server strongly recommended. Firewall exceptions should be made to allow outbound ports 5500, 5900, and 5901 for Nextech Technical Support to connect to workstations. |
Antivirus Software |
Symantec Antivirus, or comparable AV software |
MS Office |
MS Office 2010/2013/2016/2019 32 bit version [click‐to‐run version and 64 bit version not supported]. Keep in mind that, in order to mass email, Word and Outlook must be the same version and an email address/account must be set up in Outlook |
CPU |
2GHz + Quad Core |
RAM (*2) |
16GB or more |
Number of Users |
Nextech recommends that you do not exceed 25 users per Terminal Server |
Power Supply |
Uninterruptible Power Supply |
*1: In order to properly run Terminal Services, Microsoft requires users to purchase CALs (Client Access Licensing) for Terminal Services and basic Windows server connectivity. Number of CALs needed depends on number of terminals/workstations on user’s local network. For questions regarding CALs, refer to Microsoft website or contact local computer consultant.
*2: Due to memory usage issues, running an Exchange Server on the same server as the Nextech SQL Server is NOT recommended.
Server |
Minimum Required |
Operating System |
Any OS that can connect (ex. using remote desktop) to a Windows Server. [User responsible for remote desktop setup. Nextech will handle program setup once user remotes in] |
Tablet PCs |
Hybrid Tablet with attached keyboard, with minimum 1024 X 768 resolution. Use over Terminal Services may impede Tablet PC writing ability |
CPU |
350MHz or more |
RAM |
128MB or more |
Hard Disk |
1GB or more |
Display |
1024 X 768 resolution or better [DPI and text larger than 125% not supported] |
NOTE: Please check compatibility with Terminal Services BEFORE installing peripherals. Nextech is not responsible for TS compatibility issues with hardware.
WiFi |
802.11ac wireless router with accurate number of access points for each user and location |
Printers |
Most dot matrix or inkjet printers will not work for insurance HCFA forms. Windows compatible LaserJet printers are recommended |
Barcode Scanners |
Nextech supports Serial Emulation USB barcode scanners. Tested models include Metrologic MK9520‐72A38 or MK9520‐32A38, & Honeywell Voyager 1200g (wired) or 1202g (wireless). [Keyboard wedge scanners are not supported] |
Document/Image Scanners |
Nextech is compatible with TWAIN scanners and WIA camera/printer drivers. [TWAIN drivers are NOT remote desktop compatible. All remote peripheral setup is the responsibility of user IT personnel] |
Voice Dictation |
Dragon Naturally Speaking Medical Edition required for voice dictation on the PC [the NexSpeak iPad voice dictation software, sold separately by Nextech, does not require Dragon Naturally Speaking] |
Magnetic Strip Readers/Cash Drawers/ Receipt Printers |
Cash drawers and MSR readers must have OPOS Drivers (64 bit compatible). Installation of OPOS drivers is responsibility of user. Tested models: MSR – ID Tech Mini Mag model Number IDMB‐355133B (64 bit compatible) |
Topaz Signature Pads |
Model T‐LBK462‐BSB‐R is only compatible model. Performs work over Terminal services |
Credit Card Readers |
Credit Card readers for Integrated Credit Card Processing must be purchased at https://iccp.nextech.com/ (Compatible with Windows 7+ only) |
Nextech automatically supports the necessary internationalization elements, including but not limited to the following:
The following table displays newly supported third party devices for this release.
Vendor |
Product |
Version |
Ingenico |
Credit Card Terminal |
iPP 320 |
Ingenico |
Credit Card Terminal |
iSC Touch 250 |