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Our Professional Services team is responsible for transferring knowledge and providing guidance, structure, and advocacy to the customer throughout the implementation process, extending support both remotely and onsite. Leveraging a consultative approach, this team advises practices on business strategy, technology, and operations. This includes analyzing and improving existing business aspects by providing training, onboarding, and other essential product management guidance.

Our Support team answers questions and helps provide technical assistance to customers once they are fully implemented and live with Nextech solutions. Working hand-in-hand with our Client Success and Professional Services teams, they balance the active needs of our customers, as well as engage with them proactively so they can get the most out of our solutions.

Our Client Success team serves as the primary point of contact and internal liaison for our customers. They own the client relationship for the life of the account to ensure the customer is always happy, healthy, and using our products and services in an optimal way.

Accounting & Finance is crucial to the sustainable growth of Nextech and the delivery of financial and operational business models, analysis, and metrics that lead to insightful and accurate business decisions, allowing for greater opportunities for profitability and growth. This team sees beyond the data, always checking the rearview mirror and looking at the road ahead to help steer our organization in the right direction with the accurate information needed for strategic decision making.

A lead generation machine, our award-winning marketing team optimizes Nextech’s presence in every channel by setting themselves apart from the competition. By conceptualizing, designing, and executing creative solutions that consistently and clearly communicate the brand identity, positioning, and messaging through all brand touch points, our marketing team adds value to the customer journey and makes us an integral part of delivering excellent patient care.

Our Sales team’s primary responsibility is to lead the full sales cycle for Nextech solutions to their assigned physician markets. Our Regional Sales Managers partner with client prospects from all sources including responses to marketing, trade shows, and general inquiries as well as referrals from existing practices and physicians, maintaining established customer relationships and transitioning newly acquired clients over to our Implementation Team. Our Inside Sales and National Sales Managers maintain close relationships with current clients and help deepen relationships and gain the most from Nextech’s product offerings.

Our People & Culture team contributes to our organization by partnering with employees and leaders across Nextech to execute strategies focused on employee relations, policy administration, recruitment, training and development, performance management, organizational effectiveness, HR systems, and compliance. The various roles within the People and Culture team are aligned to enhance the employee experience and maintain the amazing people culture at Nextech.