Loden Vision Centers’ mission is to provide advanced vision technology and the best possible care while exceeding patients’ expectations in every way. This is and has always been their guiding light since opening their first location in Nashville, Tennessee in 1999.
For over two decades, Loden Vision Centers has continued to grow to include five convenient locations in and around the greater Nashville area. With growth, however, came increasing issues with their EHR solution. Clinical Director Meghan Kriner knew this troublesome situation could not continue, leading her on a search for the best possible EHR solution for Loden Vision Centers.
“Our previous EHR had too many confusing tabs and no way to view everything at a glance. You had to constantly navigate between windows to see all necessary info. There was no ease of use. There was no customization. All the doctor profiles were exactly the same, regardless of specialty,” said Kriner. “When they offered us an upgrade, we let them demo it for us and the functionality was as bad as ever. So, we had a decision to make—pay for the upgrade or invest in something better. We chose the latter.”
Nextech implementation ensured they had proper training
Improved patient experience and time savings due to charting efficiency
