Every practice and project are unique, and our dedicated implementation team creates a tailored approach for every new customer, so you can minimize disruptions and get back to business. Very little downtime is needed – the average practice needs less than 48 hours of downtime – and reduced patient volume is optional.
Nextech leveraged decades of implementation experience to create the best possible implementation methodology, providing scalable and repeatably successful outcomes for customers. We provide multiple implementation components to empower new users and ensure they have all the necessary resources to operate effectively. Learn more about Nextech's implementation methodology and the resources we provide.
Nextech’s onboarding process sets your practice up for both immediate and long-term success. With our intuitive solution, users are often able to understand each system with an average of 16 total training hours.
Your practice will continue to enjoy ongoing support and training long after go-live. Nextech is the only solution on the market that has a proven role-based, user certification process for EHR/PM software.
And our annual user conference ensures both new and existing physicians and your clinic staff are always up to date on the latest features and knowledgebase.
Nextech’s Customer Success Managers always keep you in the know on how our EHR and PM are continuously updated to ensure you are equipped to not only tackle your day-to-day usage of software but help your practice thrive.
When you use Nextech, you’ll have free, unlimited access to our dedicated, US-based team of product experts. This award-winning in-house support team is always available, ready to answer any calls or questions specific to your practice, even for any issues that might arise on holidays or after hours.
Put time back in your day with a customized consulting approach designed to optimize your practice’s operations and improve outcomes. Nextech Practice Coaches and Consultants maximize productivity for your physicians and staff, ensure your practice follows best practices and new regulations, boosts profitability, and enhances patient care.
