By: Nextech on May 30th, 2025
Healthcare IT’s Role in Improving Wait Times, Scheduling, and Communication
Healthcare IT | Technology & Innovation | Healthcare Technology
In an article published by Healthcare IT Today, Nextech Chief Medical Officer Dr. Jason Handza was asked about the role of healthcare IT in reducing patient wait times, improving appointment scheduling, and ensuring timely communication with providers. Handza explained that the right tools and technology are especially crucial in specialty care and consumer-driven medicine, where patient experience more closely impacts the practice’s success.
"Some organizations hesitate to adopt new technology due to implementation costs, staff training demands, and concerns over system reliability. Yet, practices that embrace the right tools stand to gain significant improvements, especially for small, nimble teams."
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