No one size fits all: The questions specialists should ask when selecting an EHR
By Eric Nilsson, Chief Technology Officer, Nextech
According to the most recent Medscape EHR report, fewer than half of all physicians – 42 percent – are satisfied with their current electronic health record (EHR) system. If you’re among the satisfied users, particularly if you’re a specialist, it’s probably because your practice asked the right questions before making a selection. If you’re not among those who are satisfied and are thinking of switching EHRs, asking the following five questions of each vendor you consider can ensure that your next EHR is a better choice for you in particular.
What functionality does the EHR offer to my specialty?
Data consistently shows a correlation between EHR satisfaction and the degree to which the system is designed for the type of practice using it. A system that works just fine for a primary care provider may be missing features and functions that are necessary for specialists – one-size-fits-all solutions don’t typically “fit all” when it comes to user productivity and user workflows. Before solidifying a relationship with a potential vendor, you should ask yourself: What templates will you get that are designed for your specialty? How many users of your type does the vendor have, and can you talk to reference accounts? If the vendor has deep knowledge of the needs of your specialty, and can connect you with users like you, who speak highly of the solution, you’re on the road to the right choice.