Nextech client, Bowden Eye & Associates' CEO, Patti Barkey, was interviewed by HealthLeaders’ revenue cycle editor, Amanda Norris, on how their revenue cycle is working to thrive under economic pressure and stay patient-centered in the process. Listen to the interview below or on the HealthLeaders website.
Mailing medical bills 30 days after an encounter is a sure-fire way to lose money in the new world of high deductible health plans and changing payer models. In fact, the most efficient way to collect from patients is while they are still in the office, and, in some cases, before they arrive. High performing practices ask their patients how—not if—they would like to pay their bill today. Creating pricing transparency is the new imperative for providers, since data show that the probability of collecting from a patient after he/she leaves the office drops to less than 20 percent.