Even with vast improvements in patient engagement and scheduling methods, no-showscontinue to be a major concern for practices. When a patient fails to arrive for his or her appointment, it has a negative impact on clinical workflow in a variety of ways, especially when it comes to financial losses. What do no-shows cost providers? A North Carolina-based study looked into the costs of no-shows for health care providers. The researchers created a situational model that applied the average non-attendance rate of 18 percent to a schedule of 24 patients in one day. With perfect attendance, the net gain would have been $4,433.32, but a no-show rate of 18 percent would mean a loss of $725.42, reducing the net gain to $3707.90.

Yet Most Support the October 1, 2015 Deadline and Urge Not to Delay Many health care professionals have been rushing to get prepared for the ICD-10 deadline, which is set for Oct. 1, 2015. The Centers for Medicare and Medicare Services set this deadline in May 2014, giving providers about a year and a half to make their systems compliant with ICD-10 software in time for the big switch.

Hello, and welcome to the Nextech blog! Today we'll be discussing why specialty physicians require specialty EHRs.

Welcome to the final installment of this blog series—creating a healthcare BYOD policy. You need one of these for a number of reasons. First and foremost, it’s a HIPAA/PHI issue. All the security tools in the world are powerless in the face of human error, and mistakes happen. If and when you have a lost/stolen device, one of the first things HHS is probably going to ask for is a copy of your office’s BYOD policy. Trust me, “What policy?” is not an acceptable answer.

Anyone in the healthcare industry who plans on adopting a BYOD environment needs to be aware that HIPAA standards strongly recommend (though they do not require) “encryption of all corporate email, data, and documents, in transit and at rest, on all devices” that contain Protected Health Information (PHI). The law does not specifically state that they require you to have encryption. Instead, it just says that healthcare providers with BYOD are “asked” to have it. However, what do you think would happen when and if a PHI breach occurred because your office had a lost/stolen device that wasn’t encrypted? Do you think HHS would show mercy and just decide to let it pass this time?

Now that you’ve had some time to weigh the pros and cons of adopting BYOD, it is time to start working up an adoption plan. For any workplace, this requires researching and investing in certain mobile security tools. It also means addressing a number of key infrastructure and staff issues. Those in the healthcare industry must consider issues such as maintaining devices and network security, just as any other workplace would. However, those in healthcare have additional components they must take into consideration when it comes to BYOD—HIPAA compliance and securing Protected Health Information (PHI). As already mentioned in Part 1, HIPAA violations and PHI breaches can be extremely costly.

What is BYOD? For those who may not already be familiar with it, BYOD stands for “Bring Your Own Device,” and it refers to the practice of allowing employees to bring and utilize their own computing/mobile devices—smartphones, tablets, laptops, etc.—within the office/company to be used for business/work purposes, including allowing them to connect to a company’s secure network with said devices. A plethora of blogs and news articles on the topic of BYOD have been popping up all over the internet in recent years. While some articles express various apprehensions and concerns about BYOD, often claiming it presents an unsolvable security risk situation, a great many more of these articles point to BYOD as the “new normal,” a necessity of conducting business in the New Media Age. Whether for or against the practice of BYOD, however, it seems as if everyone is going to have to accept it at this point, because it looks like it’s here to stay.

In a February series of Nextech webinars, James H. Leach – CEO of Detroit-based E&M Consulting, a national supplier of training in medical documentation and coding, shared his perspective on ICD-10. Presenting separately to providers in ophthalmology, dermatology and plastic surgery, Leach began each webinar with a helpful pointer on reference materials and good advice about “diving in.” In his opening comments: