Blog

Creating a seamless patient check-in process at your clinic is a balancing act. On one hand, your practice wants to provide an excellent first impression to patients. However, your staff have limited bandwidth, which can diminish their ability to administer a comprehensive patient check-in process as they must also juggle other important responsibilities.

Much of the dialogue about EHRs centers on their ability to streamline clinic operations. But that’s not their only value: The right EHR enables medical practices to improve patient outcomes.

Standing out in today’s tight market is critically important for maintaining and growing a practice. With over 35 years of consulting experience in aesthetics, Karen Zupko shares how practices can really shine by focusing on the patient experience, embracing useful technology, and making every interaction count.

Michael Zanetti is a military officer turned business strategist with a knack for building high-performing teams, and today he brings this expertise into the medical spa business. At Erasable Med Spa in Tampa, Michael and his team focus on delivering the most comfortable, luxurious, and results-driven patient experience.

The success of a small healthcare practice can often be viewed through three metrics:

As a small practice, your goals might include caring for more patients and growing your business while continuing to provide the highest quality care. Your goals can be achievable with the right strategy for getting more patients in the door.

From his nearly two decades of experience helping aesthetic practices, Glen Holden from CareCredit (a Synchrony company) shares valuable insights for increasing revenue including: The best time to talk about financing with patients How to present financing as a payment option Benefits of integrating financing options like CareCredit into your practice The importance of training staff to have smooth conversations with patients about payment options

What Does Patient Engagement Mean? Patient engagement encompasses every experience, encounter, or interaction where the patient engages with your practice. In today's digital age, this often involves patients interacting with online portals, mobile apps, or digital experiences on the practice's devices. Patients may use these tools to schedule appointments, shop for products, watch informational videos, view before-and-after photos, sign consent and intake forms, and review pre- and post-treatment instructions.