Practice Management | Patient Engagement | Patient Care
Every patient interaction shapes the quality of care delivered in the exam room. Those encounters also influence scheduling efficiency, staff morale, online reputation, and overall financial performance. When appointments go smoothly, practices benefit from higher patient satisfaction, stronger loyalty, and fewer disputes. When they don’t, the ripple effects can be significant — tension builds, workflows slow down, and staff burnout increases.
Practice Management | Patient Engagement | EHR | Referrals
When it comes to something as personal and high-value as healthcare, your best advertisement is a happy patient. Cultivating a referral strategy at your practice keeps new, good-fit patients coming in the door while conserving your advertising dollars.
Patient Engagement | Healthcare Technology
Every healthcare specialty has different clinical needs, patient journeys, and treatment protocols. Despite these differences, many care providers in ophthalmology, plastic surgery, dermatology, and med spa face some of the same operational hurdles: keeping patients engaged, ensuring timely follow-ups, and managing increasingly complex administrative tasks.
Patient Engagement | MedSpa | Aesthetics
In nearly every successful med spa, the driving force behind most bookings, product sales, and treatment plans is one clear persona: the female patient. She is loyal, proactive about her appearance and health, and highly likely to refer friends or family when she has a great experience. But there’s a massive untapped opportunity just waiting to walk through your doors — and she’s the key to bringing it in, or rather, him in.
Patient Engagement | Patient Care
Creating a seamless patient check-in process at your clinic is a balancing act. On one hand, your practice wants to provide an excellent first impression to patients. However, your staff have limited bandwidth, which can diminish their ability to administer a comprehensive patient check-in process as they must also juggle other important responsibilities.
Patient Engagement | EHR | Patient Care
Much of the dialogue about EHRs centers on their ability to streamline clinic operations. But that’s not their only value: The right EHR enables medical practices to improve patient outcomes.
Patient Engagement | MedSpa | Technology & Innovation | Aesthetics | podcast
Standing out in today’s tight market is critically important for maintaining and growing a practice. With over 35 years of consulting experience in aesthetics, Karen Zupko shares how practices can really shine by focusing on the patient experience, embracing useful technology, and making every interaction count.
Patient Engagement | MedSpa | Technology & Innovation | Aesthetics | podcast
Michael Zanetti is a military officer turned business strategist with a knack for building high-performing teams, and today he brings this expertise into the medical spa business. At Erasable Med Spa in Tampa, Michael and his team focus on delivering the most comfortable, luxurious, and results-driven patient experience.
