Patient communication is one of the most important metrics that modern practices can examine to understand patient satisfaction. That’s because the patient experience is deeply tied to how easy and...
On October 12, 2019, ophthalmologists from around the country will gather in San Francisco to learn, network and share best practices at the American Academy of Ophthalmology (AAO) conference. This...
As patients become more active healthcare consumers, they want to have stronger engagement with their providers, including more direct interaction outside of the yearly check-in. Recent research...
When specialty practices want to strengthen their balance sheets, they can either cut costs or increase revenue. Although pursuing both options is probably wise, finding opportunities to boost the...
Healthcare organizations want engaged patients but aren’t always clear on what an engaged patient acts or sounds like. For those that have a solid grasp on what patient engagement is, a clear pathway...
Never has there been a more dynamic time in healthcare, and the pace of change is extraordinary. Emerging payment models are encouraging more proactive care, demanding greater collaboration and...
Long waits, inefficient care episodes and distracted doctors can make your patients feel like they’re living a nightmare. There’s no better time than Halloween to get rid of any process skeletons and...
Plastic Surgery practices, especially those focused on cosmetic procedures, understand the effect patient engagement can have on practice growth. Due to the shift in demand from reconstructive to...
When specialty providers observe that “My patients often don’t do what I tell them,” they are usually describing an issue of engagement. Patients obviously want to be healthy, or they wouldn’t make...
All 50 states may not be on board the telemedicine train as of now, but don't count the U.S. Department of Veteran Affairs among the detractors. According to a report from Politico, the VA's Chief...
