Patient Engagement | Security & Data Management | Healthcare Technology
Never has there been a more dynamic time in healthcare, and the pace of change is extraordinary. Emerging payment models are encouraging more proactive care, demanding greater collaboration and rewarding value. In addition, rising consumerism is pushing for more service-oriented patient experiences. Given these evolving—and sometimes contradictory—dynamics, ophthalmology, dermatology and plastic surgery providers should be continuously reexamining their processes for care delivery and operations to be sure they’re keeping up.
Patient Engagement | Healthcare Technology
Communicating with patients outside of periodic care visits is critical to improving their long-term health. Frequent interactions can keep people on track with care plans, ensure they attend follow-up visits and reveal concerning symptoms that could lead to bigger problems. Regular exchanges can also convey that the practice cares about the patient, which can help with satisfaction and retention. Given the numerous competing priorities specialty practices face, finding time to periodically reach out to patients may be a challenge. An integrated electronic health record and practice management system can be a valuable tool in streamlining communication, facilitating timely outreach without taking staff away from other duties. Here are three aspects of an integrated system that practices can use to better engage patients:
