As the pandemic winds down and cases of COVID-19 continue dropping in the United States, new rounds of regulatory changes should be expected as part of the return to normalcy. Among the most recent are new OSHA guidelines for healthcare workers per the U.S. Labor Department. In this blog, we will examine some of the main points of this new guidance.
Slow lead response times could be resulting in lost patients, and as a result, lost opportunities for future revenue. In fact, one study found that the odds of even being able to contact a potential lead decrease by over ten times in the first hour. In this blog, we will take a look at the importance of prompt lead response times and illustrate how failure to maintain them could be costing your practice new patients (and the future sales revenue that comes with them).
Without a doubt, the pandemic shined a big spotlight on the need for more online/digital solutions—not just for use in healthcare, but in nearly all forms of business. This included, of course, the need for better digital payment solutions. These digital payment solutions have become far more than just a convenience (though they are that, as well). In fact, they are quickly becoming the current and future standard for all financial transactions in every facet of commerce.
It is safe to say that 2020 was a difficult year for a lot of people, financially and otherwise. When it comes to increased financial responsibility for healthcare, it was an especially difficult year for most patients. According to new research, the average consumer spent considerably more money on healthcare than they did only a few short years ago. This trend of increased financial burden on patients is likely going to continue in 2021 and will be further exacerbated by higher healthcare prices.
As we covered in a previous blog, patient demand for better online and digital payment options has long been on the rise. In a world where everyone is connected online, physical “check in the mail” payments are quickly becoming an antiquated practice. Online payments are no longer seen as an alternative means of payment but have become very much the standard for today’s consumers.
The healthcare industry is predicted to experience an unprecedented level of cyberattacks in 2021. That’s a pretty crazy thing to claim, considering healthcare has already been one of the most heavily targeted industries for decades. However, while healthcare providers and staff have become savvier on how to avoid such tricks over the years, cybercriminals have changed tactics time and time again, finding new ways to compromise data. In response to these ongoing threats, research also predicts the healthcare sector will spend upwards of $125 billion on cybersecurity from 2020-2025.
As many of our readers are already aware, Nextech is going virtual with its Seventh Annual User Conference, EDGE 2021 (registration is now closed). After much preparation, this year's meeting will feature over fifty sessions focused on improving the performance of your specialty practice in an immersive virtual environment. Our experts will discuss ways to improve operational efficiency, increase profitability and grow your business in addition to covering the latest regulatory changes and industry trends.
Patient demand for better online and digital payment options has been increasing for years. In 2017, a survey found that 68 percent of patients want their healthcare providers to offer digital payments options. Two year later, in 2019, another study found that 81 percent of consumers wanted their healthcare providers to offer more online payment options.