Coding and billing pro John Gwin shares the most useful key performance indicators (KPIs) to help your practice grow and succeed. Hear John’s money-saving insights on: Advice for dealing with the complexities of insurance billing The need for strong financial controls and regular checks on your accounts How to decide whether your practice should accept insurance or focus on cash pay services How to protect your practice from risks like embezzlement and fraud Why it's crucial to stay on top of your practice's finances and plan ahead for potential challenges

From his nearly two decades of experience helping aesthetic practices, Glen Holden from CareCredit (a Synchrony company) shares valuable insights for increasing revenue including: The best time to talk about financing with patients How to present financing as a payment option Benefits of integrating financing options like CareCredit into your practice The importance of training staff to have smooth conversations with patients about payment options

Let’s get to know Marian Llamas. She’s been part of the Nextech team for six years, a strong indicator of her dedication and drive for continuous growth. When Marian first joined us, she was a business development rep engaged in cold calling and entry-level sales. From there, she transitioned into Sales Engineer and Product Analyst roles and now works as a Product Manager.

Dr. Michael Edwards is a board certified plastic surgeon, a lifelong learner, a leader, and a longtime champion of patient education. For those who believe delivering the best possible consultation is the single most important factor for practice success, hear Dr. Edwards’ essential advice, including: How to truly listen to patients and not just wait to speak The first thing you should do before you invest in technology or software Why patient safety should always be a top priority The importance of including staff in training and implementation of anything new

Meet Anthony Milo, a dedicated professional who’s been part of the Nextech team for seven years. His passion for software and EHR company support brought him here after a successful stint with IBM. Anthony started as a Tier I Support Rep and now serves as an Application Support Engineer, where he builds out support processes for Nextech's products.

National Intern Day is a special occasion the Nextech team celebrates with great enthusiasm. Our internship program continues to provide valuable opportunities for young professionals to grow and develop their skills. Each intern brings a unique perspective and skill set to our team, contributing to the success of our organization.

Embezzlement within healthcare practices may be more prevalent than you realize, and the consequences of ignoring appropriate security measures can be severe. Medical Group Management Association surveyed nearly 1,000 medical practices and 83% reported being victims of embezzlement at some point in their operation. International Business Machines Corporation also reported in 2021 that healthcare breaches cost $9.23 million per incident — a $2 million increase over the previous year.

A new FTC rule banning non-compete agreements goes into effect this September. While this rule might be better for workers, it raises new questions for practice owners about hiring and retaining valuable staff. With Nextech VP of Aesthetics Robin Ntoh and two of the aesthetic industry’s most experienced practice management consultants, Amy Anderson and Mara Shorr, we look closely at the reasons someone might think the grass is greener somewhere else and discuss what really motivates a valuable team member to stay.