In 2022, 44% of healthcare workers looked for a new job, up 33% from 2018. That number continues to rise as healthcare employers struggle to retain top talent. But that doesn’t have to be the case for your practice. With the right healthcare employee retention strategies, you can retain top talent, deliver an excellent patient experience, and create a fulfilling workplace for you and your staff.
Patient Engagement | Technology & Innovation | Staff Management | Aesthetics | podcast
From his nearly two decades of experience helping aesthetic practices, Glen Holden from CareCredit (a Synchrony company) shares valuable insights for increasing revenue including: The best time to talk about financing with patients How to present financing as a payment option Benefits of integrating financing options like CareCredit into your practice The importance of training staff to have smooth conversations with patients about payment options
Patient Engagement | Technology & Innovation | Staff Management | Aesthetics | podcast
Dr. Michael Edwards is a board certified plastic surgeon, a lifelong learner, a leader, and a longtime champion of patient education. For those who believe delivering the best possible consultation is the single most important factor for practice success, hear Dr. Edwards’ essential advice, including: How to truly listen to patients and not just wait to speak The first thing you should do before you invest in technology or software Why patient safety should always be a top priority The importance of including staff in training and implementation of anything new
Staff Management | Aesthetics | podcast | wellness
A new FTC rule banning non-compete agreements goes into effect this September. While this rule might be better for workers, it raises new questions for practice owners about hiring and retaining valuable staff. With Nextech VP of Aesthetics Robin Ntoh and two of the aesthetic industry’s most experienced practice management consultants, Amy Anderson and Mara Shorr, we look closely at the reasons someone might think the grass is greener somewhere else and discuss what really motivates a valuable team member to stay.
America is currently facing a widespread staffing shortage problem. This is probably not much of a surprise to anyone who has been trying to run a business over the last couple of years. When the COVID-19 outbreak began, a record number of Americans exited the workforce. At that time, the vast majority of people did so because they had no choice, as lockdowns forced many businesses to shut their doors. It was assumed that everyone would return to their jobs once things began to open back up.
Being the boss of your own practice carries a lot of responsibilities. First and foremost, you are responsible for managing an entire staff, and that often requires you to conduct awkward, unpleasant or otherwise hard sorts of conversations.
Security & Data Management | Healthcare Technology | Financial Management | Staff Management
Fraud is one of those topics that no one really enjoys talking about. It can be uncomfortable to think that someone in your practice, even someone you are close to and believe you have a strong relationship with, would steal from you. But it happens. And you need to be aware of it because fraud and theft are far more common in healthcare practices than you might expect.
Welcome to the second installment of our two-part blog series on building a high performing team. In Part 1, we took a look at the impact psychological safety has on your team and covered methods for building it within your practice. However, creating an environment that fosters psychological safety is only the beginning. In this blog, we will conclude by following up with a discussion of how understanding the values of your practice and setting the right level of expectations can help you create a more effective team.
