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Nextech Blog

The lastest news and information regarding electronic medical records, practice management software, ICD-10 and meaningful use from Nextech.

Robin Ntoh

Manager, Professional Services Consulting

Blog Feature

Patient Engagement

By: Robin Ntoh
March 16th, 2021

According to a recent study, the number of in-person outpatient visits declined by nearly 60 percent in 2020. While there has been a small rebound in the first quarter of 2021, some practices are still struggling to get their patient volumes back to pre-pandemic levels. Telehealth has been able to help fill some of the gaps, but it is simply not enough to consider things as being back to “business as usual.” As vaccines roll out, however, now is a golden opportunity to begin new efforts to invite patients to return to in-person care as well as to invite new patients to your practice.

Blog Feature

Patient Engagement | Healthcare Technology

By: Robin Ntoh
June 10th, 2020

There has been a lot of discussion around telehealth lately, and for good reason. The COVID-19 pandemic has very quickly pulled back the curtain on telehealth, revealing just how crucial a tool it is for the continued delivery of quality care under any circumstance. Before the pandemic, telehealth had been seen by many in the healthcare community as little more than a solution that could bring medical care to patients in rural areas. In this “new normal” world, however, telemedicine options have quickly come to be seen as an indispensable necessity.

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Blog Feature

Regulatory & Compliance | Financial Management

By: Robin Ntoh
May 8th, 2020

The COVID-19 pandemic has impacted nearly every facet of our lives in recent months. We've all had to adapt to a new normal of social distancing measures and lockdown orders. Health insurance companies have not been immune to these changes and they too have had no choice but to evolve in this rapidly changing world. As restrictions are relaxed and practices return to business (though perhaps not business as usual), it is important for healthcare providers to be aware of how health insurance companies have been affected by this unprecedented event.

Blog Feature

Healthcare Technology | Financial Management

By: Robin Ntoh
December 20th, 2019

With the holiday season upon us, people are searching for the right present for friends and family. But what about a specialty practice? Could it benefit from a little holiday cheer? One item at the top of many healthcare organizations’ wish lists is better insight into business performance. As specialty practices aim to prevent revenue leakage, meet rising consumer expectations and effectively participate in value-based care arrangements, it can be difficult to know where it’s best to focus time and resources. Fortunately, robust business analytics is the perfect gift to guide strategic decision-making this holiday season, and one that keeps on giving throughout the year. Here are three areas where strong analytics can make a difference in a specialty practice:

Blog Feature

Plastic Surgery | Healthcare Technology | Front & Back Office Performance

By: Robin Ntoh
August 21st, 2019

Although having a comprehensive marketing plan is vital to attract patients to a practice, if the appointment scheduling process is clunky and/or error-prone, it can be a turn off to patients and leave a poor impression before the individual even walks through the door. Providing the optimal patient experience is a key trend among plastic surgery practices as they aim to meet the demands of rising consumerism. Here are three strategies to make sure scheduling reinforces a good reputation.

Blog Feature

Plastic Surgery | Patient Engagement

By: Robin Ntoh
August 7th, 2019

When aiming to boost and sustain patient traffic into a plastic surgery practice, the need for a strong marketing strategy is an important trend to embrace. Without a defined approach to promoting a practice, an organization can flounder, offering last-minute sales and discounts that can miss the mark. It can also under-communicate how the practice values patients and wants to partner with them to enhance their health and appearance. Here are three essential elements in an effective marketing effort:

Blog Feature

Plastic Surgery | Patient Engagement | Healthcare Technology | Financial Management

By: Robin Ntoh
July 31st, 2019

Attracting and retaining patients is a constant priority for physicians, and plastic surgeons are no exception. Without a focused strategy for drawing patients into a practice, organizations can experience slow periods, retention problems and a lack of repeat business that can all impact revenue flow. How does this affect you?

Blog Feature

Healthcare Technology | Financial Management

By: Robin Ntoh
June 20th, 2019

When specialty practices want to strengthen their balance sheets, they can either cut costs or increase revenue. Although pursuing both options is probably wise, finding opportunities to boost the flow of dollars into a practice can be a more positive and ultimately lucrative way of ensuring optimal financial performance. Yet, specialty physicians sometimes struggle to identify new revenue sources. The good news is that it may be easier than you think. By leveraging your electronic medical record (EMR) and practice management (PM) systems to enhance the reliability and consistency of the following key activities, an organization can make meaningful strides in increasing the amount of money coming into the practice.