Latest Articles
The latest news and information regarding electronic medical records, practice management software, HIPAA, and security from Nextech.
A recognized expert in the business of elective healthcare and aesthetics, Robin Ntoh has seen success in the launch of both her own consulting company and the addition of consulting services for Nextech — serving more than 400 clients. Her 35+ years include small-mid business management as well as executive leadership for one of the leading Aesthetic HCPs, Nextech.
Revenue & Finances | Financial Management
By:
Robin Ntoh
September 10th, 2025
The economy is on a wild ride. Government policies have been announced and rescinded at a pace that could give a watcher whiplash. Markets are swinging wildly on a mix of reality and conjecture that has consumers clutching their wallets. The Great Recession of 2008 showed us that while it’s more resilient than some sectors, healthcare is far from recession proof. Savvy practices are taking steps now to protect their businesses, whatever the economy has in store.
By:
Robin Ntoh
September 5th, 2025
The aesthetics market is blazing hot, and the competition among med spas is just as intense. Med spas are under increasing pressure to not only attract new clients but also retain existing ones.
Front & Back Office Performance | Aesthetics | podcast
By:
Robin Ntoh
September 3rd, 2025
It’s not marketing’s fault—you’re probably losing most of your opportunities at the front desk. That first call matters, and you need someone who knows how to guide the right patients through.
Financial Management | Aesthetics | podcast
By:
Robin Ntoh
August 21st, 2025
Growth and profitability all starts with having solid financial data. Without it, you’re basically flying blind.
By:
Robin Ntoh
August 7th, 2025
As the VP of Clinical Operations at Holden Timeless Beauty, Katie Martin, PA-C wears a lot of hats. While seeing patients, she leads the day-to-day operations of a thriving, multi-location medical spa which requires consistency across locations and experienced staff.
By:
Robin Ntoh
June 11th, 2025
When you’re opening a med spa, the medical director is one of the most critical hires you will make.
By:
Robin Ntoh
June 11th, 2025
Since Dr. Tiffany McCormack began her practice with just a few employees, she’s grown into a full team offering everything from lasers and injectables to vaginal rejuvenation in a 12,000-square-foot facility featuring a surgery center and a medical spa.
social media | Technology Trends | Aesthetics
By:
Robin Ntoh
April 4th, 2025
The rising cost of everyday essentials has Americans looking for ways to tighten their budgets. One place they’re not cutting spending is their appearance — in fact, the aesthetics market continues to grow in spite of the economy.