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Latest Articles

The latest news and information regarding electronic medical records, practice management software, HIPAA, and security from Nextech.

Robin Ntoh

A recognized expert in the business of elective healthcare and aesthetics, Robin Ntoh has seen success in the launch of both her own consulting company and the addition of consulting services for Nextech — serving more than 400 clients. Her 35+ years include small-mid business management as well as executive leadership for one of the leading Aesthetic HCPs, Nextech.

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Plastic Surgery | Marketing

By: Robin Ntoh
June 17th, 2024

According to IBISWorld, there are more than 11,000 plastic surgery businesses in the U.S. Business is booming — the number of cosmetic surgery procedures grew by 19% between 2019 and 2022 alone.

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Dermatology

By: Robin Ntoh
June 14th, 2024

Ever dream of starting your own dermatology practice? While owning a business is hard work, it also gives you greater control over your career.

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MedSpa | Aesthetics | podcast | wellness | weight loss

By: Robin Ntoh
May 8th, 2024

With any hot new treatment, speed is everything. Getting started is not easy, however, and requires strategic planning. Judy Kozlicki, director of medical aesthetics at Skytale Group, rode a rocket ship of growth during her tenure with Lifetime Fitness leading the nationwide expansion into medical spas. From this experience, Judy shares how to fit wellness into aesthetics and shares secrets from successful weight loss programs to help set your practice apart from competitors.

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Patient Engagement | social media | Aesthetics | med spa

By: Robin Ntoh
April 17th, 2024

Consistent social media marketing can unlock more visibility and revenue for your aesthetic practice or med spa.

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Plastic Surgery | Patient Engagement | Dermatology | Aesthetics | med spa

By: Robin Ntoh
February 8th, 2024

We’ve reached a point in time where patients from five generations will be walking into your aesthetics practice. Their preferred treatments, communication styles, and ideal experiences vary greatly. Younger generations crave a digital, efficient experience while older generations may struggle if there’s too much technology to navigate.

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Plastic Surgery | Patient Engagement | Dermatology | Aesthetics | med spa

By: Robin Ntoh
January 19th, 2024

When deciding which of the five generations of aesthetics patients would be most receptive to your marketing, the youngest one may not be the obvious choice. But thanks to TikTok trends and the normalization of aesthetic procedures by celebrities and influencers, Generation Z is obsessed with all manner of cosmetic treatments.

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Plastic Surgery | Patient Engagement | Dermatology | med spa

By: Robin Ntoh
January 9th, 2024

Five generations of patients will book aesthetic treatments in 2024. Beyond their interest in aesthetics, they don’t have a lot in common. Older generations want an in-person or over-the-phone experience whereas younger generations might not have a voicemail set up on their cellphone. Despite these differences, the right technologies can help your practice delight all five generations.

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Plastic Surgery | Patient Engagement | Dermatology | med spa

By: Robin Ntoh
December 19th, 2023

Baby boomers didn’t start the fire, but they are a defining generation. Of the five generations alive today, boomers dictate much of the economy and are frequent visitors to aesthetic practices. Because of this, it’s important to understand the relationship between baby boomers and aesthetic treatment.