Blog

There was much to behold at Nextech EDGE 2025, our annual user conference. Care providers and administrators from specialty practices nationwide gathered in Orlando, Fla., to connect with each other and learn about industry trends, regulatory changes, and the latest innovations from savvy experts and peers. There also were plenty of exciting updates from Nextech about the company and its technology platform. Here are the highlights:

Emerging technologies like embedded payments, patient photography, and artificial intelligence (AI) are shaking up the healthcare world — especially in dermatology. These tools can boost efficiency and improve patient care, but they also come with some big questions around compliance and privacy. So, how do you make sure you’re using these innovations to your advantage without stepping into a regulatory minefield? Let’s break it down.

Exploring how fintech has transformed the patient experience over the last two decades, Robin and Ben Brideaux, SVP of Financial Services at Nextech, discuss the evolution of payment technology and the effects of integration into platforms like Nextech.

Claims adjudication can create serious bottlenecks in healthcare providers’ revenue cycles. While the American Health Information Management Association estimates about two-thirds of denied claims are recoverable, fewer than half are ever resubmitted.

Between providing care and managing a practice, it may feel like there’s no time left to fine-tune your workflow — especially for more delicate interactions such as patient payments. Now, CareCredit and Nextech work together to help streamline those patient payments, so that you can focus on getting your patients to “yes.” Try these four strategies to help you have better cost conversations in your practice.

It is estimated that every day the average adult makes about 35,000 remotely conscious decisions each day.1 Some decisions are big. Others are small and almost done subconsciously or out of habit. The decision to have cosmetic surgery or LASIK is a big one and can have life-changing outcomes. It’s important for practices to understand that all along a patient’s journey with you and your team, they are making decisions. So, how can you help them decide they want to move forward with the treatment, procedure, or surgery and want you to help them?

Technology has advanced at an accelerated speed over the past 20 years. The internet powered up in 1983, in 1992 we saw the first smartphones, and in 1998 Google started its journey to becoming both noun and verb. And now as we witness the emergence of artificial intelligence, we can only imagine how our lives — and work — will change in the next two decades.

Getting cash in the door on time is a perpetual challenge for many ophthalmology practices and can inhibit their business growth. The process of collecting payments can frustrate patients as well, compounding the difficulties specialty clinics must face.